The first step is to have a telephone conversation to discuss your initial ideas and requirements.

The next step in understanding your objectives and goals is to have an onsite visit and initial consultation.
Together with you, I will inspect and assess your property to uncover any issues and document your preferences, needs and budget. 
I may take photographs and detailed measurements depending on the requirements. 

I will help you dream up your ideal garden.  It is best to advise how you want to use your property. 
With this information I can help you realize a sound and beautiful plan within any budget.

A consultation usually lasts an hour but could go longer.
The length of the consultation varies depending on whether this is a design of a new outdoor space/garden or a redesign of an existing garden, the property issues that may be uncovered, etc.